PRIVACY

Effective Date: 1/08/2021

ZackPharma.com respects your concerns about privacy. This Privacy Policy describes the personal information we may obtain about you, including when you visit our sites/mobile apps, and related services (including the Text Messaging Program) (collectively, the "Sites”); or otherwise communicate with us. We also describe how we may use and disclose that information, and explain the choices available to you regarding our use of the information, the measures we take to protect the security of the information, and how you can contact us if you have any questions about our privacy practices.

Information We Obtain

We may obtain personal information in various ways, such as when you visit our web site, interact with our mobile apps, or create a ZackPharma account. The types of personal information we may obtain include:

• Contact information, such as name, phone number, postal address and email address;
• Demographic information, such as date of birth and gender;
• Payment card information, including card number, expiration date, and security code;
• Bank account number;
• Information stored in or associated with ZackPharma.com accounts, including username and password;
• Transaction information, including online order history;
• Information related to prescription management (such as medical information and prescription numbers);
• Comments, product reviews and other content provided through our sites;
• Information provided to receive discounts or coupons, including through wellness+ accounts;
• Geolocation data;
• Information about use of our sites (such as content shared with others), which we may associate with ZackPharma.com account data;
• For individuals who apply for a career opportunity with ZackPharma.com: contact information, data submitted on a résumé or in a job application, and other information we obtain to administer the careers process; and
• For individuals who provide services to ZackPharma.com: contact information and other details we may obtain in managing our relationship with such service providers.
• We also may obtain other information about you in ways we describe at the time we collect the information or otherwise with your consent.

Information We Collect Automatically

When you interact with our Sites, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A "cookie” is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of website visits. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor our Sites around your preferences; (4) measure the usability of our Sites and the effectiveness of our communications; (5) provide customer support; and (6) otherwise manage and enhance our Sites.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. You can find out how to do this for your particular browser by clicking "help” on your browser's menu or visiting www.allaboutcookies.org. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your device. Our Sites are not designed to respond to "do not track” signals received from browsers. Please note that without cookies you may not be able to use or benefit from all of the features of our Sites.

Online Tracking And Interest-Based Advertising

Through our Sites/Mobile apps, we may collect information about your online activities to provide you with advertising about products and services tailored to your interests. You may see our adson other websites or mobile apps because we engage in online advertising. This allows us to target our messaging to users considering demographic data, users' inferred interests and browsing context. Ad technology companies track users' online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. This information is used to show ads that may be tailored to individuals' interests, to track users' browsers or devices across multiple websites, and to build a profile of users' online browsing activities. The information collected may include data about users' visits to websites that participate in the online ad ecosystem, such as the pages or ads viewed and the actions taken on the websites.

How We Use the Information We Obtain

We may use the personal information we obtain to:

• Provide products and services to you and enable you to make purchases in through our website/mobile apps.
• Process and fulfil orders in connection with our products and services and keep you informed about the status of your orders;
• Establish and manage your ZackPharma accounts;
• Communicate with you about our products and services (including messaging with ZackPharma.com, who may provide you with medical drugs information);
• Send you promotional materials about ZackPharma.com and third-party products and services;
• Administer your participation in surveys, events, contests and programs (including discount or coupon-related offers);
• Provide you with location-based information (such as finding a ZackPharma.com store near you);
• Share it with third parties (such as online advertising services) for the purpose of serving you content or advertising that might be of interest to you
• Personalize your experience on our Sites;
• Provide customer and technical support;
• Operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing, and improving our Sites/Mobile apps; developing new products and services; managing and evaluating the effectiveness of our communications; conducting market research, aggregating and anonymizing data, and performing data analytics; facilitating the provision of services to ZackPharma.com; and performing accounting, auditing, and other internal functions);
• Protect against, identify, and prevent fraud and other criminal activity, claims, and other liabilities; and
• Comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies, including this Privacy Policy, , and our Terms and Conditions.
• We also may use the personal information we obtain in other ways for which we may provide specific notice at the time of collection or otherwise with your consent.

Information Sharing

We may share information about you with our service providers who perform services on our behalf. In addition, we may also share your personal information with third-party brand manufacturers, with whom we may partner to develop discount or coupon programs; and with third parties who provide services that we offer through our Sites. If you opt out of receiving email advertisements from us, we may share that information with third parties to instruct them not to send advertisements to you on our behalf.

We also may disclose information about you in other circumstances, including (1) if we are required to do so by law or legal process; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise, or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; or (5) in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer (or contemplate the sale or transfer of) all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).

Links to Other Online Services

Our Sites may provide advertisements for or links to other online services for your convenience and information, and may include third-party features such as apps, tools, payment services, widgets and plug-ins (e.g., PayPal, Facebook, Twitter, Instagram, LinkedIn and YouTube). These third-party online services and features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked third-party online service or feature is not owned or controlled by us, ZackPharma.com is not responsible for these third parties' information practices.

Your Choices

We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, manage the communications you receive from us, or submit a request, please contact us as specified in the How To Contact Us section below.

How We Protect Personal Information

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Children's Personal Information

Our Sites are designed for a general audience and are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13 through our Sites. If you believe that a child under the age of 13 may have provided us with personal information online, please contact us as specified in the How to Contact Us section of this Privacy Policy.

Updates To This Privacy Policy

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our personal information practices with respect to our Sites. We will indicate at the top of the Privacy Policy when it was most recently updated.

Deletion of Account

You can delete your account in the app under settings. There you can verify your account with your login details and once verified, you can confirm to delete your account. You can as well contact us to delete your account.

How To Contact Us

You can contact us to update your preferences, update or correct your information, submit a request, or ask us questions.

You can contact us by phone at:
Mobile number: +233 50 772 1797
Email: info@zackpharma.com